We are looking for an IT Helpdesk with German (Remote) for one of our partners in Brașov, a global supplier ︀︌︀︅︃︌︃︋​︂︆︄︅​︁︁︎︌​︈︂︇︍​︈︆︅️︊︄︈︌︊︎︂︎of innovative technical textiles for a broad range of markets and applications such as apparel, automotive, building interiors, building materials, healthcare, energy, filter media, shoe and leather goods as well as specialties.

Requirements:

• Successfully completed studies in the IT sector or comparable education;
• Practical work experience as an IT technician in 1st level support;
• Very good and up-to-date knowledge in the area of Microsoft client architecture (hardware, software, operating system);
• Good knowledge in the area of Microsoft technologies;
• Knowledge in the area of network & server infrastructure is an advantage;
• Fluent in German and English.

Responsibilities:

• Working in IT 1st level support and receive IT-relevant requests;
• Process, document and solve IT user requests (faults, service requests and demand requests) by telephone, e-mail, ticket system or other defined communication channels in 1st level IT operations;
• Provide support in the client hardware and user lifecycle management, including the maintenance of assets;
• Administration of the current Microsoft Azure Cloud Services according to predefined standards and processes in the context of 1st level operations area.

Benefits:

• Medical Services Subscription; 
• Possibility of working in a remote system;
• Holiday Vouchers; 
• Meal tickets; 
• Extra Vacation Days; 
• Flexible work schedule; 
• Team building.

For more details you can contact our colleague Alexandra Enachescu at the email address alexandra.enachescu@gigroup.com.