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Customer Support Engineer with English and European Languages

2022-11-21

Full time

Contract cu durată determinată


On behalf of our partner, a multinational technology company, that design, develop and sell telecommunications equipment and consumer electronics, we are looking for Customer Support Engineers for their "Digital Power Department". Our Client`s mission is to bring digital to every person, home and organization for a fully connected, intelligent word. The Company offers leading Smart PV solutions and will continue to innovate and enable renewable energy to empower each individual, home and organization.


Ideal candidate

Key Attributes:

- Good customer relationship management skills;

- Ability to absorb and then fully communicate technical information and data;

- Approachable, adaptable and solution-orientated;

- Very organized, reliable and consistent;

- Tenacious, Dedicated and Self-sufficient;

- Ability to co-operate and work with peoples from different cultures;

- Availability to work on shifts if necessary;

Qualifications:

- Graduate of a Polytechnics University

- Fluency in English and any of the following languages would be an advantage: Italian, German, Dutch, Polish or Greek.

- At least 1 year of experience in customer support field is mandatory requested;

- Being interested/ motivated to learn more about power electronics.

Required Experience - nice to have:

- Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information;

- Good Understanding of PV plant structures, roof top structures;

- Multi-skilled in both the theoretical and practical aspects of electrical work.


Responsibilities:

- Provide after-sales assistance for the Solar products developed by the client, by phone8 and by mail, to the customers from Europe, Australia, North America, MEA;

- Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA

- Responsible for Network Upgrade/Swap according to the team planning

- Responsibilities include but not limited to: Monitoring, updating Quality analysis and improvement processes.


Offer:

  • Motivational salary package and annual performance bonus
  • Gym discounts;
  • Private Medical Insurance;
  • Paid 4 hours leave per month;
  • Flexible work schedule;
  • Opportunity to work on shifts;
  • Weekly fruit day;
  • Transport allowance;
  • Sim allowance;
  • Life time learning environment and tools.


For further information don`t hesitate to contact us on the below e-mail addresses:

  • mariana.oprea@gigroup.com
  • simona.milea@gigroup.com
  • irena.purice@gigroup.com




Gi Group este unul din liderii europeni în furnizarea serviciilor de ocupare și plasare a forței de muncă, pentru toate categoriile de personal și companii, având ca expertiză principală crearea și implementarea soluțiilor flexibile de muncă. La începutul anului 2009, Gi Group a achiziționat pachetul majoritar de acțiuni al Barnett McCall Recruitment, adăugând la cei peste 10 ani de experiență ai BMR metode de recrutare inovatoare și expertiză internațională. Gi Group Staffing Company SRL este o societate cu răspundere limitată și autorizată ca agent de muncă temporară (cu sediul în București și cu birouri regionale permanente în aproape toată țara) în condițiile art. 88 și următoarele din Codul Muncii, cu autorizație de funcționare seria A, nr. 0000718/24.05.2016, emisă de Ministerul Muncii și ulterior prelungită în condițiile legii, figurând la poziția nr. 32 în Registrul Național de Evidență a Agenților de Muncă Temporară Autorizați.



Productie - Calculatoare si Electronice

Serviciu Clienți (post vânzare)

4801 - Bucharest

Bucureşti - Bucureşti



CONTACT NOW
Customer Support Engineer with English and European Languages
Contract cu durată determinată / Bucureşti
Locul de muncă:
Bucureşti
Locuri de muncă temporare:
Productie - Calculatoare si Electronice
Locuri de muncă permanente:
Serviciu Clienți (post vânzare)
Number of vacancies:
9
Codul de referință:
4801
Biroul de referință:
Bucharest
Data ofertei locului de muncă:
2022-11-21

On behalf of our partner, a multinational technology company, that design, develop and sell telecommunications equipment and consumer electronics, we are looking for Customer Support Engineers for their "Digital Power Department". Our Client`s mission is to bring digital to every person, home and organization for a fully connected, intelligent word. The Company offers leading Smart PV solutions and will continue to innovate and enable renewable energy to empower each individual, home and organization.


Ideal candidate

Key Attributes:

- Good customer relationship management skills;

- Ability to absorb and then fully communicate technical information and data;

- Approachable, adaptable and solution-orientated;

- Very organized, reliable and consistent;

- Tenacious, Dedicated and Self-sufficient;

- Ability to co-operate and work with peoples from different cultures;

- Availability to work on shifts if necessary;

Qualifications:

- Graduate of a Polytechnics University

- Fluency in English and any of the following languages would be an advantage: Italian, German, Dutch, Polish or Greek.

- At least 1 year of experience in customer support field is mandatory requested;

- Being interested/ motivated to learn more about power electronics.

Required Experience - nice to have:

- Experience of reading and understanding electrical schematic diagrams and specifications with the ability to pick out and interpret relevant information;

- Good Understanding of PV plant structures, roof top structures;

- Multi-skilled in both the theoretical and practical aspects of electrical work.


Responsibilities:

- Provide after-sales assistance for the Solar products developed by the client, by phone8 and by mail, to the customers from Europe, Australia, North America, MEA;

- Onsite support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA

- Responsible for Network Upgrade/Swap according to the team planning

- Responsibilities include but not limited to: Monitoring, updating Quality analysis and improvement processes.


Offer:

  • Motivational salary package and annual performance bonus
  • Gym discounts;
  • Private Medical Insurance;
  • Paid 4 hours leave per month;
  • Flexible work schedule;
  • Opportunity to work on shifts;
  • Weekly fruit day;
  • Transport allowance;
  • Sim allowance;
  • Life time learning environment and tools.


For further information don`t hesitate to contact us on the below e-mail addresses:

  • mariana.oprea@gigroup.com
  • simona.milea@gigroup.com
  • irena.purice@gigroup.com




Gi Group este unul din liderii europeni în furnizarea serviciilor de ocupare și plasare a forței de muncă, pentru toate categoriile de personal și companii, având ca expertiză principală crearea și implementarea soluțiilor flexibile de muncă. La începutul anului 2009, Gi Group a achiziționat pachetul majoritar de acțiuni al Barnett McCall Recruitment, adăugând la cei peste 10 ani de experiență ai BMR metode de recrutare inovatoare și expertiză internațională. Gi Group Staffing Company SRL este o societate cu răspundere limitată și autorizată ca agent de muncă temporară (cu sediul în București și cu birouri regionale permanente în aproape toată țara) în condițiile art. 88 și următoarele din Codul Muncii, cu autorizație de funcționare seria A, nr. 0000718/24.05.2016, emisă de Ministerul Muncii și ulterior prelungită în condițiile legii, figurând la poziția nr. 32 în Registrul Național de Evidență a Agenților de Muncă Temporară Autorizați.

Call us now to book an interview.
Gi Group Bucharest