On behalf of our partner, a multinational technology company, that design, develop and sell telecommunications equipment and consumer electronics, we are looking for Data Center Engineer for their "Digital Power Department".

Qualifications:

• Have an Electrical, Electronic or Air condition related Bachelor's Degree;
• At least 2~3-year experiences in any ICT energy products or solution service technical support;
• Experience and knowledge on electronics, power supply systems and Data Center;
• Experience of commissioning and troubleshooting UPS and power systems (voltages 200-800 V);
• Experience of working with data center monitoring systems;
• Experience of working with/ understanding of networking technologies TCP/IP and SNMP;
• Experience of data center project delivery or maintenance;
• Fluency in English (Chinese, French is a plus).

Responsibilities:

• Handling customer service requests from Europe for Digital Power products (UPS, PDU, Precision Air Conditioner, Battery, Generator, NMS, Telecom Power, 5G power);
• Take effective measures to restore serious incident and neutralize the cause and if necessary escalate to expert and arrange war room to get professional support;
• Hold troubleshooting for hardware/software problems, find the root cause and provide an effective solution within SLA;
• Identify issues of concern to customers based on the communication with customer;
• Assist to collect information and provide troubleshooting on site if needed.

Offer:

• Motivational salary package;
• You will have team training, but also an assigned individual mentor;
• Private Medical Insurance;
• Paid 4 hours leave per month;
• Transport allowance;
• Sim allowance;
• Life time learning environment and tools;
• Multicultural work environment;
• Opportunity to go abroad on business trips to customer site and offer onsite support. (after gaining some relevant working experience)

For further information don`t hesitate to contact us at the e-mail address simona.milea@gigroup.com.